You Are Going To Lose Customers
But Many Of Those Losses Are Preventable!
The key is knowing why customers leave – and what you can do to make them stay.
Every business loses customers. The question is: how many are you unnecessarily losing, and what are you doing to prevent it? No business plans for declining revenue. The status quo is not the goal, growth is.
To grow your business, you must do two things consistently.
“GET and KEEP Customers”
You must continually attract new customers while building relationships, delivering the value, and creating experiences that keep them coming back
This site is designed to provide practical, proven sales and customer-retention strategies for salespeople in every industry and at every level.
With more than 30 years of sales experience across multiple industries and sales environments, Jerry Pilkey has developed and refined strategies that work regardless of what you sell, who you sell to, or where you sell it. The principles are simple. The application is GUARANTEED. Everything on this site is built around two fundamental philosophies that contributed significantly to more than three decades of sales success:
“Don’t ever quote a price until you have established value”.
“Provide a level of service superior to that of your competitor and your customer
will not make a change for a few dollars”
Really Good Reading – FREE
The “Really Good Reading” content on this site is provided at no charge and updated regularly with new posts. And there’s more!
SUBSCRIBE NOW and, once your registration is received, you’ll get The GET and KEEP Customers “BIG Book of Blogs” FREE—a collection of proven ideas and strategies you can put to work immediately.
GET more customers. KEEP more customers. Grow your business.
How I Can Help You
Over 30 years of sales experience is available to you in several ways.
– On paper through a FREE membership to this site
– Onsite for group facilitation
– On the phone for personal “Coach Calls”
I Write
The GET and KEEP Customers Blog is a great way to read about my experiences (good and bad) over my 30-year sales career. Each blog is a real “sales fail” or success story which I lived or witnessed.
Registration is FREE. Click below for access
I Teach
Each of the GET and KEEP Customers programs is available for onsite facilitation to groups of all sizes. Hundreds of participants have benefitted and “People are Saying Great Things”
I Coach
Calls with a Sales Coach have proven helpful for many GET and KEEP Customers clients. Questions such as:
- Why can’t I close this sale?
- Why won’t this prospect return my call?
- Why do I always have to compromise my price?
- Why am I losing customers?
- How can I increase my sales?
Answers to these and many other questions can be learned by speaking with a Sales Coach
Need Advice?
Talking sales is my favourite thing to do and I’m happy to have a conversation anytime
My e-Books & Courses
All of my programs revolve around 2 basic principles
and philosophies. Each of these contributed greatly to my success over 30 years of selling.
People Are Saying Great Things
I thought I knew it all! I didn’t. This program provided some new knowledge and techniques but more importantly for me, it was an excellent refresher course and a reminder of bad habits that can creep into my arsenal as a seasoned salesperson. Understanding the sales process, this program in its entirety reinforced the key aspects to be effective and refreshed aspects that I need to work on. Knowing the moderator for over 20 years, as a competitor, a customer, and a colleague I appreciate that he has lived this program and has applied this to contribute to his successes. He hasn’t researched the data and information and regurgitated it, he has lived it. I believe it makes it more credible. I enjoyed working on these modules for both learning and refreshing my skills and techniques and recommend this to anyone serious about advancing their sales career and success. In sales, you never stop learning!!
The GET and KEEP Customers Podcast
Good Listening
“Your Price is Too High” Voted TOP 10 Podcasts of 2021. Click HERE to listen to one of the HIGHEST RANKED EPISODES of 2021 .
Introducing the Selling Solutions Get and Keep Customers Podcast.
THE SIMPLEST JOB DESCRIPTION FOR A SALESPERSON IS TO “GET AND KEEP CUSTOMERS”
This sounds pretty simple but trying to balance between keeping our existing clients and generating new ones is no easy task. To accomplish this, we must have a plan, a blueprint for success, one that is practiced and followed EVERY day. No business budgets for decreased revenue. Status quo is unacceptable, growth is an expectation. It is your responsibility to cultivate new customers and nurture them. In other words, Get and Keep Customers”.
The Selling Solutions “Get and Keep Customers Podcast revolves entirely around methods, techniques, tips and proven strategies that guarantee you to get and keep customers at your price. I know because I used them for over 20 years to rank consistently at the top for both revenue and margin contribution.
Click HERE to listen to the trailer.
INTRODUCING